Let customers order naturally while your kitchen gets structured, complete order details — every time.
Orders arrive in different formats and incomplete messages. Staff spend time asking follow-up questions for every order. Kitchen handoff is manual, peak-hour tracking breaks down, and customers get no confirmation.
Orders come in different formats — missing quantity, address or special instructions
Staff must repeatedly ask customers for missing details — slowing everything down
Kitchen handoff is manual and error-prone — wrong orders frustrate customers
Peak-hour order tracking becomes chaotic without a structured log
Every order is captured and logged — nothing gets buried in a chat during the lunch rush.
All orders land in Google Sheets with items, quantity, instructions and a status column.
Customers get the menu automatically and place orders in natural chat — no staff needed for intake.
Works on the channels customers already use. No download or signup required on their end.
+ GST · Annual billing available (2 months free) · 10-day free trial on all plans
| Plan | ||||
| Core Features | ||||
| Order intake via WhatsApp & Web | ✅ | ✅ | ✅ | Custom |
| AI shares menu automatically | ✅ | ✅ | ✅ | Custom |
| Captures items, quantity & special instructions | ✅ | ✅ | ✅ | Custom |
| Delivery / pickup preference captured | ✅ | ✅ | ✅ | Custom |
| Order confirmation sent to customer | ✅ | ✅ | ✅ | Custom |
| Tracking & Limits | ||||
| Google Sheets kitchen log with status | ✅ | ✅ | ✅ | Custom |
| Orders per month | 50 (trial) | Up to 300 | Up to 1,500 | Unlimited |
| Multi-outlet support | — | — | — | ✅ |
| WhatsApp number | Platform | Platform | Platform / Own | Client number |
| Setup support | Self-serve | Basic | Basic | Assisted |
Restaurants, cloud kitchens, home chefs and caterers receiving WhatsApp orders who want a structured, trackable system.
Food businesses with delivery and pickup both — DineDesk captures the preference during ordering and logs it clearly for the kitchen.
Businesses already on a full POS or dedicated restaurant ordering platform with built-in kitchen management.
Riya's cloud kitchen gets 40+ orders a day over WhatsApp. Orders come in every format and staff ask follow-up questions for every one. DineDesk captures every detail in one go and sends them straight to the kitchen sheet.
Amit bakes and delivers on weekends. Customers complain they don't know if their order was received. With DineDesk, every order gets an instant confirmation and Amit gets a clean list — no chat-digging required.
Sunita takes bulk catering orders with specific dietary requirements and delivery slots. DineDesk captures every instruction in the intake flow so nothing is misread or forgotten by the time the order is prepared.
"We're in early access — be among our first reviewers. Try DineDesk free for 10 days and share your experience."
Yes. Your menu is loaded during setup and can be updated any time — changes are reflected immediately in what customers see.
Yes. Customers send a message asking for their order status and receive an instant reply based on the status in the Google Sheet.
Yes. DineDesk asks customers whether they want delivery or pickup and captures the preference with the order.
Trial and Starter users use the platform's shared number. Growth plan users can configure their own WhatsApp Business number.
Multi-outlet support is available on the Enterprise plan with separate tracking sheets and configuration per outlet.
Start your free trial — see how DineDesk turns every food order into a structured kitchen entry.